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General Description
Requirements
Policy Provisions
Performance Evaluation
Subject Experts
Withdrawal and Refund Drop Policy
Policy

Document Number: SFS--107 Revision #: 1.0
Document Owner: Executive VP Date Last Updated: 09/27/2013
Primary Author: Executive Director of Enrollment Services Status: Approved
Date Originally Created: 11/30/2011

General Description
Description:

Information about the withdrawal and refund drop policy relative to Student Financial Services.


Purpose:

Delineation of policy


Scope:

Students


Responsibility: Student Financial Services
VP for Academic Affairs
VP of Business and Finance

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Requirements
Relevant Knowledge: In order to comply with this policy you should know:
Federal statutes
Current University policy
Standard company policies
Standards of good practice
State statutes

Terms and Definitions: Additional training

Corrective Action

Loss of privilege, general

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Policy Provisions
1.

Withdrawal and Refund Drop Policy


When a student decreases the number of hours attempted during a term, a refund may be calculated based upon the official drop day as presented to the Registrar's Office. Credits are based on the tuition charge, not the amount paid. If the student is receiving financial assistance, credits will be returned to the financial aid accounts, including lenders of student loans, before any money is returned to the student.

 

Withdrawals from school for any reason during any term must be made by official notification to the Registrar’s Office. Failure to attend classes does not cancel enrollment.

 

The federal refund calculation policy will be used for students who have attended classes at Cumberland University and are receiving Title IV financial assistance. Withdrawals after the first day of classes will be calculated based on the number of days the student completes in the enrollment period. Withdrawal will be effective from the date which formal application for withdrawal is filed with the Registrar.

 

The policy for fall 2012 is as follows:

 

The last day to register and add a class is Tuesday, September 4, 2012

The last day to drop a class with a grade of "W" is Monday, September 24, 2012

The last day to drop a class and receive a grade of "WP" or "WF" is Friday,

November 2, 2012

 

1. Withdrawing from school on or before September 4, 2012, you will receive a full refund.

2. Withdrawing from school September 5--September 24, 2012, the student will be responsible for 50% of all charges.

3. Withdrawing from school September 25--November 2, 2012, the student will be responsible for 75% of all charges.

4. After November 2, 2012, no refund will be given.

 

Refund or credit on account of residence hall after registration must be approved by the Executive Director of Facilities and Safety. Refunds will be granted on a pro-rata basis when the student is to withdraw from the residence hall for a personal medical reason confirmed by a licensed physician, or at the request of Cumberland University management personnel for other than disciplinary reasons. No refund will be made other than under the above circumstances.

 


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Performance Evaluation
Performance Metrics: Compliance with standard policy and procedure
Compliance with federal mandate

Consequences: Further training
Loss of privileges

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Subject Experts
The following may be consulted for additional information.
Executive Director of Enrollment Services

VP for Academic Affairs

VP of Business and Finance

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