Cumberland University understands that minor conflicts and disagreements can arise in working relationships, but recognizes that minor disagreements can escalate into major conflicts if not resolved. The University encourages the resolution of minor conflicts on an informal basis and in a timely manner. The University has an open door policy, meaning employees should feel free to talk with anyone in their line of supervision, or the Director of Human Resources, about work-related conditions.
The University strives to maintain an atmosphere of open, safe and cooperative communications. When disagreements arise, it is in everyone's best interest to use effective communications techniques to discuss problems and their potential solutions, and arrive at mutually agreed upon processes to implement solutions. The Director of Human Resources may be requested to enter the communication process and act as a facilitator. The services of the campus Counseling Center may also be used for free and confidential assistance in resolving conflict. Either resource can assist with any difficulties in communications and help co-workers, employees/supervisors, and departments resume effective, productive, and cooperative working relationships.
If disagreements or misunderstandings involving working conditions, employment practices, and/or difference of interpretations or implementation of policies cannot be resolved informally, the University's formal grievance procedures may be pursued.